Your questions
Frequently Asked Questions
If you want to donate or volunteer, the answers to the questions you may have are here. If you can't find what you're looking for, write to us.
For donors
- How can I donate?
- You can give once or every month by credit card, or support us by bank transfer. Our account details are on the Donate page. Donate →
- Where does my donation go?
- Your donation gives strength to every piece of work in the field — from the Food Bank to the Toy Library, from scholarships to education projects. When you donate by bank transfer, you can write the project you want to support in the description.
- Is donating by card safe, and can I stop a monthly donation?
- Payment goes through your bank with 3D Secure, and your card details are never stored on our site. You can stop a monthly donation whenever you like.
- How do I get a donation receipt?
- NGOs are not required to issue a donation receipt for donations made through a bank; the bank transfer slip can be used in place of a receipt. If you would still like a receipt, just send an email to info@gonulluhareketi.org.
- Where can I bring food, clothing or cleaning products?
- These donations are delivered to Bursa Food Bank. Write to us on WhatsApp before you come and we will arrange a delivery time together. Contact and addresses →
- Can I donate toys and books?
- Yes. You can donate your toys and books to Bursa Toy Library. We send surplus donated toys and books to schools in disadvantaged areas that need them. Toy Library →
- Can I donate in someone's name instead of giving a gift?
- A birthday, a wedding, get well soon, thank you… Instead of flowers or a gift, give in the name of someone you love and we will send them a card made out to them. Donation Cards →
- Does Volunteer Movement have public benefit status?
- No. Public benefit status is granted to very few organisations and Volunteer Movement Association does not hold it, so cash donations to Volunteer Movement cannot be deducted from taxable income. Donations of food, clothing, cleaning products and fuel under food banking, however, carry a tax advantage under separate legislation. Current list (in Turkish) ↗
- Is our company's donation to the food bank tax-deductible?
- Companies donating under food banking can benefit from the tax exemption. The steps and the legislation are on the What Is Food Banking? page. What Is Food Banking? →
- Does Volunteer Movement publish its financial statements?
- Volunteer Movement Association is the first civil society organisation in Bursa to join the Açık Açık Online Accountability and Transparency Platform. Every year we publish our financial statements and reports, and we are a signatory of the Donor Rights Declaration. Documents and Reports →
For volunteers
- Who can volunteer?
- You need to be at least 12 years old, share the mission, vision, aims and principles of Volunteer Movement, undertake to support its work and have no conviction for a disgraceful offence. Volunteer →
- What happens after I apply?
- Everyone who sends the Volunteer Application Form is invited to an Introduction Meeting. At the end of the meeting you fill in the Volunteer Information Form, sign the Volunteer Commitment and your volunteering begins. Volunteer Application Form →
- Do I need training to volunteer?
- Volunteers are expected to attend the first Volunteer Orientation Training; only then can they take part in a social responsibility project. The Volunteer Training Programme has four steps: Volunteer Orientation, Teamwork and Communication Training, Project Management Training and Volunteer Work.
- Can I volunteer from home?
- Yes, with the Accessible Library. After a 2-hour Recording Training and a 2-hour App Training, recording volunteers record books at the studio or at home or in the office — 2 hours a week, around 8 hours a month. Accessible Library →
- Can I volunteer abroad?
- If you are aged 18 to 30, you can volunteer across Europe and beyond through the European Solidarity Corps; no fee can be charged for taking part. European Solidarity Corps →
Can't find what you're looking for?
Write to us or call; we will pass your question to the right team.
Contact